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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. What is a flight charge? This is an extra charge for carrying items up or down flights of stairs. What are wardrobes? ? These are special boxes that are designed to hold your clothes. Some come equipped with a hanging rod and can fit clothing from up to 3 linear feet of closet space. What should I do to prepare my appliances before my move? Make sure that appliances such as your microwave, dishwasher and washing machine are completely empty before the move. You may also need to hire professionals to disconnect any electric and water connections. How will my movers know which items to take and which ones should be left? Make sure you clearly indicate to your packers and movers which exactly which items should be moved and which should stay behind. Mark all boxes appropriately and if possible, designate a separate area for items that should stay. Do you have any tips to help my move go more smoothly? We suggest making a detailed checklist of all the tasks you need to complete before your move. Separate the checklist into things to take care of a few months before the move, 1 month before, 1 week before and then on your actual moving day. A checklist will minimize the risk of you forgetting to take care of an important detail. How should I file a complaint with my moving company if there is a problem? We recommend contacting your moving company immediately to discuss the situation and try to resolve the problem. If the issue isn’t resolved properly, you can file a complaint with the Better Business Bureau, Federal Trade Commission Bureau of Consumer Protection, Federal Motor Carrier Safety Administration or the National Association of Attorneys General. Why is the cost for traveling higher for moving trucks? The costs of driving time are normally higher because moving trucks can’t travel at the same speed as regular vehicles on highways. They also can’t access any non-truck routes which results in longer mileage. Should my movers pack my breakables? We recommend letting professional movers pack breakable items because most insurance providers will only cover the cost of damage done to breakable items that have been packed by a professional moving company. What is overflow? Movers may have to leave some of your belongings behind if there is insufficient space in the moving van or truck. If this is the case, make sure to leave the least essential items for the next truck that will be heading to your area. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. ? |
